{"id":35930,"date":"2018-01-24T01:03:30","date_gmt":"2018-01-23T16:03:30","guid":{"rendered":"https:\/\/www.goods-express.info\/guideline\/faq\/"},"modified":"2023-12-12T14:58:10","modified_gmt":"2023-12-12T05:58:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.goods-express.info\/en\/guideline\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"main_single_faq_contact clearfix\">\n<div class=\"main_single_faq_contact_tit clearfix\">\n<div>If the above FAQ did not resolve your question or request, please contact us at the following address.<\/div>\n<\/div>\n<div class=\"main_single_faq_contact_tit02 clearfix\">\n<div>To contact us by Email, please use the form below.<\/div>\n<\/div>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f35936-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"35936\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/35930#wpcf7-f35936-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"35936\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f35936-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"main_single_faq_contact_form clear faq-page clearfix\">\n\t<p>Please fill in the items below and click the \"Submit\" button.<br \/>\nPlease be sure to fill in all <span class=\"hissu\">required fields<\/span>.\n\t<\/p>\n\t<table>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Name<span class=\"hissu\">required<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>E-mail address<span class=\"hissu\">required<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>Inquiry content\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"menu-762\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"menu-762\"><option value=\"Inquiries about products\">Inquiries about products<\/option><option value=\"sample request\">sample request<\/option><\/select><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t\t<td>\n\t\t\t\t<p><span>If you wish to request a sample, please include the desired product, delivery address\/name in the details below.<\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t\t<tr>\n\t\t\t<th>\n\t\t\t\t<p>detail\n\t\t\t\t<\/p>\n\t\t\t<\/th>\n\t\t\t<td>\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Please describe your request in as much detail as possible.\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/td>\n\t\t<\/tr>\n\t<\/table>\n\t<p>\uff1cPurpose of Use\uff1e<br \/>\nThe personal information submitted on this inquiry form will be used to appropriately respond to and manage your inquiry.\n\t<\/p>\n\t<p>\uff1cProvision to third parties\uff1e<br \/>\nWe will not provide your personal information to any third party without your consent, except as required by law.\n\t<\/p>\n\t<p>\uff1cConsignment\uff1e<br \/>\nWe may outsource the handling of personal information to a third party, but we will exercise necessary and appropriate supervision over the outsourced company to ensure that the personal information is managed safely.\n\t<\/p>\n\t<p>\uff1cRequests for Disclosure, etc.\uff1e<br \/>\nWe accept requests for notification of the purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, elimination, and suspension of provision to third parties (\"disclosure, etc.\") of personal information at the \"Personal Information Complaints and Consultation Desk\" below.\n\t<\/p>\n\t<p>\uff1cPrecautions when entering your personal information\uff1e<br \/>\nPlease note that we may not be able to provide the best response if the required information is not provided.\n\t<\/p>\n\t<p><br \/>\n\uff1cPersonal Information Protection Manager\uff1e<br \/>\nK&A CO.,LTD. Suzuki\n\t<\/p>\n\t<p><br \/>\n\uff1cPersonal Information Complaints and Inquiries Desk\uff1e<br \/>\nK&A CO.,LTD. Complaints and Inquiries Desk<br \/>\nEmail: info@kandamusic.com\n\t<\/p>\n\t<p>Please contact us after agreeing to the above contents.\n\t<\/p>\n\t<p>agree<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-781\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-781\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span>\n\t<\/p>\n\t<div class=\"submit\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"SUBMIT\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"11\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<div class=\"main_single_contact_bottom\">\n<p>If you have any questions or requests, please contact us!<\/p>\n<ul>\n<li>MAIL\uff1a<span><a href=\"mailto:goods@kandamusic.com\">goods@kandamusic.com<\/a><\/li>\n<\/ul><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If the above FAQ did not resolve your question or request, please contact us at the following address. To contact us by Email, please use the form below. If you have any questions or requests, please contact us! MAIL\uff1agoods@kandamusic.com<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":34414,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page_kotei_faq-en.php","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-35930","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/pages\/35930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/comments?post=35930"}],"version-history":[{"count":11,"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/pages\/35930\/revisions"}],"predecessor-version":[{"id":44904,"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/pages\/35930\/revisions\/44904"}],"up":[{"embeddable":true,"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/pages\/34414"}],"wp:attachment":[{"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/media?parent=35930"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.goods-express.info\/en\/wp-json\/wp\/v2\/tags?post=35930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}